Retail Media Isn’t Performance Yet — Jon Flugstad of Moloco

Jon Flugstad of Moloco joins The Middlemen Podcast to discuss how AI and ad serving are redefining performance for retailers in the next era of retail media.
Tom Limongello & Scott Messer

Jon Flugstad from Moloco joins The Middlemen Podcast to walk through why retail media networks haven’t yet delivered on the promise of performance — even when they have the data, the audiences, and the closed-loop commerce environments.

In this episode we explore:

  • Why having first-party data isn’t enough to drive outcomes
  • How Moloco’s machine-learning and ad-server architecture borrows from YouTube’s DNA
  • What it means for retailers to shift from selling impressions to optimizing predictions

Guest: Jon Flugstad, VP of Commerce Media at Moloco — Find Jon on LinkedIn

Episode chapters:

00:00 Introduction to the Middlemen Podcast

00:41 Marketecture Live and Moloco

01:14 The Future of AI and Outcomes

02:30 Retail Media Networks and Performance

04:03 Interview with Jon Flugstad from Moloco

07:32 Evolution of Retail Media

09:21 Moloco’s Journey and AI Integration

12:23 Ad Serving and Performance

12:52 Moloco’s Founding and Growth

14:01 AI and Machine Learning in Ad Tech

20:31 Retail Media and User Journey

23:40 Operational Machine Learning Models

25:44 Technical Insights and Retail Media Evolution

26:10 Fragmentation in Ad Serving and In-Housing Trends

26:56 Challenges and Strategies in Retail Media

30:22 Demand Models and Market Positioning

32:51 Self-Serve Dynamics and Machine Learning

35:45 Case Study: Wayfair’s Partnership with Moloco

38:20 AI Use Cases in Commerce Media

44:41 AdCP Standards and Industry Impact

48:03 Walled Gardens and Merchant Relationships

49:20 Walmart’s Trade Marketing Shift

49:53 Future of Ad Servers and Data Collaboration

50:28 Conclusion and Final Thoughts

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