Grocery TV CEO Marlow Nickell joins the Middlemen Podcast to discuss why simplicity, not over-engineering, is the key to unlocking the true potential of in-store retail media.
In this episode, Marlow Nickell, CEO of Grocery TV (LinkedIn ↗), shares his journey navigating the evolving landscape of in-store retail media, revealing how the industry’s obsession with high-tech solutions often misses the mark when it comes to real-world adoption and impact. The conversation explores why the most effective in-store media strategies focus on pragmatic, scalable approaches—like well-placed digital signage—rather than complex tracking or data-matching technologies. Nickell explains how retailers and brands can tap into the unique value of the physical shopping experience, leveraging high dwell times and shopper receptivity at key touchpoints such as entrances and checkout aisles. The episode also delves into the operational and cultural barriers that slow retailer adoption, the importance of creative that speaks authentically to shoppers, and why the future of retail media will be shaped by those who embrace simplicity and context over technological bravado.
Chapters
00:00:00 - Introduction to The Middlemen Podcast
00:00:13 - Exploring Grocery TV and In-Store Media
00:00:35 - The Evolution of Retail Media
00:01:05 - Maturity of In-Store Technologies
00:01:47 - The Importance of In-Store Experiences
00:02:50 - The Role of Digital Out of Home Advertising
00:03:15 - The Unique Value of In-Store Marketing
00:04:50 - The Shift Towards Physical Retail Experiences
00:05:57 - Challenges in In-Store Media Adoption
00:07:03 - GroceryTV's Origin and Vision
00:08:01 - Initial Technology Challenges
00:09:24 - Pitching In-Store Media to Brands
00:10:38 - Placement of Digital Signs in Stores
00:12:18 - Measuring In-Store Engagement
00:13:07 - Demand for Device ID Matching
00:14:33 - The Case for In-Store Over Off-Site Media
00:15:57 - The Treasure Hunt Experience in Retail
00:16:51 - Barriers to Retailer Adoption of In-Store Media
00:20:12 - Future of In-Store Media Networks
00:21:44 - Programmatic Video Opportunities in Retail
00:23:14 - Consulting Brands on In-Store Strategies
00:24:19 - Best Practices in In-Store Advertising
00:25:12 - Showcase Retailers and Their Innovations
00:26:05 - Conclusion and Call to Action
We're here to explain the most confusing topics in retail media, ad tech, mar tech and e-Commerce.